Mackman Research Embraces Diversity with MRS Inclusion Pledge

Mackman Research is thrilled to announce our commitment to enhanced diversity and inclusivity by signing the Market Research Society (MRS) Inclusion Pledge. This important step reinforces our dedication to creating a workplace that celebrates diversity, supports equality, and fosters an inclusive environment for all team members.

Research Director Dr Gemma Mackman & Group Managing Director Paul Mackman

Strengthening Our Core Values

As part of the Mackman Group, Mackman Research is aligned with values that support not only professional excellence but also a deep commitment to ethical and responsible business practices. By signing the MRS Inclusion Pledge, we are not just adhering to a set of principles but actively promoting a culture where diversity is seen as a strength that drives innovation and business success.

What the MRS Inclusion Pledge Means for Us

The MRS Inclusion Pledge involves several key commitments that are now integral to our operational ethos:

Educational Initiatives: We are enhancing our training programs to include more comprehensive education on unconscious bias and diversity.
Promoting Diversity in Leadership: We are committed to providing equal opportunities for career development for all staff, with a concerted effort to ensure diversity in our leadership roles.
Transparency and Accountability: Regular monitoring and reporting on our progress will be standard practice, ensuring we hold ourselves accountable to the goals we have set.

The Mackman Group have produced an article addressing the gender pay gap, which references the MRS Inclusion Pledge. Take a look here.

Looking Forward

Our pledge to these principles is just the beginning. We see this as a crucial step in not only setting an example for the market research industry but also in enriching our own workplace culture. This initiative allows us to mirror the diverse communities we serve, enhancing the research insights we provide to our clients.

Mackman Research is excited to lead by example and demonstrate how inclusivity is not just a policy, but a practice that enriches every aspect of our work. We look forward to sharing our journey and the positive changes the MRS Inclusion Pledge will bring.

"Equality and inclusivity are fundamental to the ethical foundation across the Mackman Group. As a certified B Corp, we are proud to lead by example in closing the gender pay gap and ensuring that all our employees, regardless of gender, are rewarded fairly for their contributions. Our commitment to these values is unwavering, and we encourage other businesses to join us in taking meaningful action towards a more just and equitable workplace." Dr Gemma Mackman, Research Director, Mackman Research

For more details on our business, please visit our About Us page.

Dr Gemma Mackman

Research Director

Dr Gemma Mackman is co-founder and Research Director of the Mackman Group. Her professional career has given her a broad knowledge of business practices, an appreciation of good customer service and experience of a diverse range of sectors. Gemma is also a member of the Market Research Society and has completed research training provided by the Economic and Social Research Council.

More About Gemma

            
                        “Not only has the exercise helped us better understand the needs of older people in the county, but it also raised some important questions, which will help our organisation drive forward new ideas in the future.”
                        
Jonathan Skermer – Marketing/Development Manager, Age UK Suffolk                    

                        “Their collaborative and plain speaking approach makes working with them a pleasure. High standards are maintained at every part of the research process from questionnaire design, through to data collection, analysis, and the concise presentation of results. In particular we appreciate their no-nonsense approach to reporting results in a concise and graphical manner that is easily understood.”
                        
Stephen Duffety – Senior Partner, Baker Tilly Tax and Accountancy                    

                        “Mackman has worked professionally at all times, enabling clear presentation of the results to identify key trends and areas for growth and improvement of the Customer Services team now and in the future.”
                        
Sharlene Moffitt – International Customer Services Manager, Twinings

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Essex County Council - COVID-19 Business Research

Government

Mackman Research was commissioned by Essex County Council to conduct an important business support survey during the early stages of the Covid-19 pandemic in 2020. This project has since gone on to be selected as a finalist in the 'Best Data Collection – Interviewer Administered' category of the MRS Operations Awards 2021.